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Thorpe Park: 14/15 March 2009, Same old failings...
WillPS
post Mar 17 2009, 5:35 PM
Post #21



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Group: ATA Supporters
Posts: 3,201
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From: Sheffield
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That is truly disgraceful. I too work in an environment where Customer Service is everything - although in the event of horrible customers I personally go by the give and receive respect prophecy! In any case - sounds like they truly were not interested, and I hope they get disciplined for their actions.


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